Data Deletion Requests
Effective date: 2026-11-02
How to request deletion
RAYTHIA LLC receives and reviews Beta privacy and deletion requests manually through security@raythia.com. Identify the account or information involved. The suggested subject is Data Deletion Request; another subject does not invalidate a request. There is no automated deletion portal. Do not send passwords, authentication codes or unnecessary identity documents. Receipt does not mean deletion has been authorized or completed.
Verification and company-controlled records
Before disclosing records or taking action, we verify your identity through a trusted contact method and, for business-controlled records, your authority for the affected tenant. We may coordinate tenant-customer requests with the business controlling those records, consistent with applicable law. A request does not authorize access to another business’s records.
Review and processing
RAYTHIA’s founder operates the manual privacy process. We review the exact affected records, Storage objects, provider dependencies and applicable legal or contractual retention and deletion obligations, and document decisions in a restricted case register. Before any irreversible operation can be authorized, our process requires a reviewed, bounded and tested procedure, an appropriate lawful recovery or preservation checkpoint, explicit owner approval for that operation, and independent technical verification where feasible. External review remains required wherever imposed by law or contract. We stop on ambiguity, cross-tenant impact or unexpected results. Irreversible deletion has not currently been authorized or verified as operational. Approval of this process alone does not authorize deletion. Any future authorized action requires post-action verification and audit evidence. We communicate confirmed outcomes, retained records and unresolved items through a verified contact channel. These operational limitations do not waive applicable rights or extend legally required response periods.
Leaving the beta and requesting company data deletion
A participating business leaving RAYTHIA may request deletion of workspace information through security@raythia.com. We verify identity and tenant authority and review exports, legal holds, provider copies and proposed actions. The approved Beta objective is to review account closures within 30 days; this is not a promise of deletion within 30 days. The current execution limitations described above apply. Leaving the service does not itself erase information.
Backups and limitations
Deletion from an active system does not establish deletion of email copies, Storage objects, backups or independent provider-held copies. Their retention and deletion processes require separate assessment; expiry dates and complete erasure have not been verified. We do not promise automatic or immediate deletion or erasure of all external copies. An unknown provider setting is not itself a legal retention exception.
Other requests
You may also contact security@raythia.com about access, correction or privacy concerns. Include a reliable reply address and enough detail to identify the relevant account or business without unnecessary sensitive information.